Airtel Introduces Free Spam Detection for Customers, Alerts on Unwanted Calls and Messages

Airtel has launched a free AI-powered spam detection system for its 30 million mobile users, providing real-time alerts on spam calls and SMS. The system has already identified 112 million spam calls and 3 million messages since its soft launch.

Airtel Introduces Free Spam Detection for Customers, Alerts on Unwanted Calls and Messages

Airtel Introduces Free Spam Detection for Customers, Alerts on Unwanted Calls and Messages

In a significant move to combat the growing menace of spam calls and SMS, Airtel has introduced a new spam detection technology for its nearly 30 million mobile users. This artificial intelligence-powered system, launched in a soft rollout two weeks ago, is designed to provide real-time alerts for spam calls and messages free of cost. Since its launch, the system has successfully identified 112 million potential spam calls and 3 million spam SMS in the state, offering a major relief to users who face constant disruptions from unsolicited communications.

Airtel’s AI-based spam detection system operates seamlessly in the background, automatically flagging suspicious calls and SMS before they reach the user's phone. This allows users to make informed decisions about whether to engage with incoming communications. According to Airtel, the service will help reduce spam, fraud, and harassment significantly, creating a safer and more reliable communication experience for its customers.

As the system continues to evolve, Airtel aims to refine the technology further, enhancing its accuracy and expanding its coverage across the country. The service is free of charge, ensuring that all Airtel users can benefit from the protection against unwanted and potentially harmful communications.

The move comes in response to increasing customer complaints regarding the surge in spam-related activities, especially amid growing concerns over data privacy and security. Airtel’s new system promises to set a new standard in user protection, leveraging cutting-edge AI to tackle a longstanding issue in the telecommunications industry.


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