Infosys Expands Partnership with Old National Bank to Drive Digital Transformation

Infosys Expands Partnership with Old National Bank to Drive Digital Transformation

Infosys has announced an expansion of its ongoing collaboration with Old National Bank, the sixth largest commercial bank in the Midwest, to further its digital transformation efforts. The extended partnership will enable Old National Bank to leverage Infosys’ range of services, solutions, and platforms, focusing on enhancing operational efficiency and digitizing processes through advanced technologies, including automation and Generative AI (GenAI).

Having already collaborated for four years, the partnership’s deepening will see Infosys play a pivotal role in the bank’s shift towards greater digitalization. Old National Bank is set to benefit from Infosys’ cutting-edge technological innovations aimed at transforming its operations, improving customer experience, and streamlining back-end processes.

Infosys emphasized that this collaboration reflects the bank’s commitment to using state-of-the-art technologies to stay competitive in an evolving banking environment. Through the application of GenAI and automation tools, Old National Bank seeks to enhance efficiency, reduce operational costs, and deliver improved digital experiences to its customers.

The IT major’s expanded role will also support the bank’s strategy of transforming its business processes to adapt to the rapidly changing demands of the financial sector, ensuring Old National Bank can continue delivering innovative services in the region.